We imagine a different reality for the public sector: one designed to embrace digital transformation that has created a new normal, fundamentally changing the relationship between people and government.
Rising consumer expectations and increasingly connected customer experiences have put a spotlight on the need for digital transformation within the public sector. To start, we asked a panel of public sector industry experts their thoughts on what’s working, what’s not, and what’s coming next.
Sapient Government Services President Teresa Bozzelli shares her perspective on the future of citizen experience and digital transformation within the public sector.
SGS quoted in Forrester Research report, "The Top 14 Ways For Federal CX Pros To Navigate The Presidential Transition"
Creating a progressive reality for the public sector starts by challenging the status quo. Redefined digital strategy can create a seamless, integrated citizen experience.
This section of the GovLoop Government Digital Strategy white paper focused on how public institutions are transforming through the use of technology.
Five "must-haves" that your organization should include in its thinking when developing a digital strategy.
In a video interview with Citizen2015, SGS CTO Bill Annibell discusses how citizens' engagement with government has changed - and will continue to change in the future.
- Washington Post
- Washington Post
Inspiring the next wave of talent to consider the insurance industry through a campaign targeted at millennials.
SGS CTO Bill Annibell is featured in GovLoop's Digital Services Guide discussing the intersection of citizen experience and government transformation through storyscaping.
Connecting primary care clinicians and nurses with employment opportunities and incentives in communities with little to no access to medical resources.
At Sapient Government Services, bold thinking shapes our vision of a new future for a public sector. Through the integrated application of strategy, technology and creativity, we want to change the relationship between our citizens and our government by embracing our always-on world where digital innovation has created a new normal.
As part of the new Publicis.Sapient family, we apply experience informed by the best approaches to the commercial market, tailored to serve those who serve the greater good: government, health, nonprofit, and education organizations.Work with Us
Let's the the change the public sector needs. Drop us a line to start your transformation story.Connect with Us